Updated: May 11, 2023
2. Information We Collect
We may collect the following types of personal information from you when you use our services:
- Contact information, such as your name, email address, and phone number
- Account information, such as your email address and OpenID/OAuth2 scoped data. We use OAuth2 for Sign Up and Login, so no password is required, asked or stored. However, we collect and store the Oauth2 identifier and the credentials obtained after login. We support Google and Typeform login.
- Billing information, such as your credit card details and billing address. However, credit card and payment information is stored on a third party provider called Stripe. We do not store this information on our servers.
- Usage data, including information about how you interact with our services, such as the features you use, the pages you visit, and the time and duration of your sessions.
- Device information, such as your IP address, device type, and operating system.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
3. How We Use Your Information
We use your personal information for the following purposes:
- To provide, maintain, and improve our services
- To communicate with you about your account and respond to your inquiries
- To process transactions and manage billing
- To personalize your user experience and deliver relevant content and offers
- To monitor and analyze usage and trends, and improve the performance and effectiveness of our services
- To ensure the security of our services and prevent unauthorized access or fraud
- To comply with applicable laws and regulations
4. How We Share Your Information
We may share the following information with:
- Usage and analytics data. We use Google Analytics to process this information.
- Law enforcement or government authorities when required by law or in response to a valid legal request
We do not sell your personal information to third parties. Your data does not leave our servers for reasons other than mentioned above.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. The data you import into our platform using form providers like Google Forms or Typeform, they maintain a sync with the form provider and is automatically deleted when it is deleted at the source. Additionally, you can request deletion of your data anytime.
6. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your personal information.
7. Third-Party Links
Our services may contain links to the following third-party websites or services:
- https://stripe.com - For payments
- https://analytics.google.com/ - For Analytics
- https://docs.google.com/forms/ - For Google Forms
- https://www.typeform.com/ - For Typeform forms
- https://clarity.microsoft.com/ - For Microsoft Clarity
We are not responsible for the privacy practices or content of these third parties, and we encourage you to review their privacy policies before providing them with any personal information.
We use Microsoft Clarity, a web analytics service provided by Microsoft Corporation, to help us understand how users interact with our website, identify trends, and improve the user experience. Microsoft Clarity may collect information such as your IP address, browser type, device type, operating system, pages you visit on our website, the time and duration of your visit, and any interactions you have with our website.
Microsoft Corporation may use the information collected through Microsoft Clarity to analyze your use of our website, compile reports on website activity for us, and provide other services related to website activity and internet usage. Microsoft Corporation may also transfer this information to third parties if required to do so by law or if third parties process this data on Microsoft's behalf.
8. Children's Privacy
Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information from our systems.
9. Limited Use Policy
Better Collected's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
11. Contact Us